Warranty & Claims
All electronic appliances(s) are covered with a minimum warranty period of 6 months or more as stated on the warranty terms of the purchased product.
Warranty terms & conditions: As per the warranty card/invoice (signed/sealed) provided with the product.
Warranty period is mentioned either in the warranty card, invoice or in the description of the respective product.
Upon inspection of the product, anangmanang.lk/dealer will decide if the defect is covered under the warranty conditions.
If the defect is covered under the warranty conditions, anangmanang.lk/dealer will repair the product free of charge.
If the defect is not covered under the warranty conditions but is still repairable, customer can opt to get it repaired accepting to pay the relevant repair charges.
Beyond the warranty period; Customer can opt for paid repairs (Charges will apply).
anangmanang.lk/dealer may request the customer to visit the store if the product needs to be tested in front of the customer.
anangmanang.lk/dealer requires 7-14 days to inspect and repair/replace the product as per the warranty terms. If the parts are not available, this time can be extended up to 1 month or longer given the circumstances of the repair.
Customer should bring in the product for warranty claims to the anangmanang.lk/dealer stores/showroom or courier it for repairs. (Shipping charges to be paid by customer)
(i) Refunds are not applicable for returns, and the customer can opt for store credit or purchase of another product. (Only valid within 7 days of purchase & if product returned is in its original state)
*Please note: anangmanang & it’s dealer(s) decision shall be/reserved final*